All video, audio, images, notes, and documents are stored in the cloud with metadata such as: date, time, GPS location, user info, a title and unlimited custom tags making content easy to find and share.
Cloud-stored content creates a visual audit trail available on-demand for validation of work performed improving quality control and quality of service. Content enhances training efficiencies as well.
vMobile Adds Value in Many Ways
- Enables fast and effective troubleshooting and resolution of issues experienced by field personnel and customers.
- Reduces unnecessary and costly truck rolls by improving 1st-time resolution.
- Improves Subject Matter Expert visibility of field issues and the visual documentation of work performed.
- Puts the right resources in the right place at the right time anywhere on the planet.