The Power of Visual Support
vMobile Collaborator visually connects field personnel and customers with support staff and Subject Matter Experts (SMEs) for fast and efficient troubleshooting and issue resolution
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Secure
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Capture
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Catalog
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Collaborate
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Resolve
With vMobile Collaborator, "Let me explain" becomes "Let me show you"
vMobile Collaborator transitions a call for support from your field team
or customer into a live streaming video collaboration session
whether on the other side of town or the other side of the world
A Sample of vMobile Collaborator Features
  • Live Streaming Video – Stream video from one device viewed by one or multiple people visually collaborating in real-time.
  • Capture Media – Capture images and record video of on-site conditions and of work performed, creating a visual audit trail available to inspect on-demand anytime and anywhere.
  • Catalog Content – All captured content is instantly identified, organized and stored in the Cloud where it is instantly available.
  • Tag and Title – Apply custom tags and titles to images, recorded video and documents shared making content easy to find and share.
  • Invite Guest Users – Send an email or text message invitation with a link to join a live vMobile video collaboration session.  Share with customers, subject matter experts, team members, sub-contractors, manufacturer support, vendors and others.
  • Interface with your current software – Associate all content captured with vMobile with your current: Work Order, Project Management, CRM, CAFM, CMMS and other software platforms.
  • Secure – Enterprise-grade network, application, endpoint security and end-to-end data encryption.
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