The Power of Visual Support
vMobile Collaborator visually connects field personnel and customers with support staff and Subject Matter Experts (SMEs) for fast and efficient troubleshooting and issue resolution
With vMobile Collaborator, "Let me explain" becomes "Let me show you"
vMobile Collaborator transitions a call for support from your field team
or customer into a live streaming video collaboration session
whether on the other side of town or the other side of the world
vMobile Collaborator transitions a call for support from your field team
or customer into a live streaming video collaboration session
whether on the other side of town or the other side of the world
A Sample of vMobile Collaborator Features
- Live Streaming Video – Stream video from one device viewed by one or multiple people visually collaborating in real-time.
- Capture Media – Capture images and record video of on-site conditions and of work performed, creating a visual audit trail available to inspect on-demand anytime and anywhere.
- Catalog Content – All captured content is instantly identified, organized and stored in the Cloud where it is instantly available.
- Tag and Title – Apply custom tags and titles to images, recorded video and documents shared making content easy to find and share.
- Invite Guest Users – Send an email or text message invitation with a link to join a live vMobile video collaboration session. Share with customers, subject matter experts, team members, sub-contractors, manufacturer support, vendors and others.
- Interface with your current software – Associate all content captured with vMobile with your current: Work Order, Project Management, CRM, CAFM, CMMS and other software platforms.
- Secure – Enterprise-grade network, application, endpoint security and end-to-end data encryption.
