Visual Mobile Technologies, Inc., a Delaware corporation (“Company”), recognizes that its customers, visitors, users and others (collectively or individually, “you” or “Users”) who use vmobiletech.com or other websites in our domains owned or operated by the Company (“Sites”) and the related services including without limitation the mobile application, and all features and applications (collectively, the “Service”) respects and value their privacy.
As a general rule, no personally identifiable information is automatically collected from users of the Company’s Sites or Service. Personally identifiable data about Users of our Sites and Services are known to us only when voluntarily submitted by Users of the Sites or Services. The Company works hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:
User Provided Information:
In order to use the Company’s Sites and Service, you may be required to provide certain identifiable information (such as your cell phone number, email address and name) when choosing to participate in various activities on the Company’s Sites and Service such as streaming live video, uploading videos, viewing your own recorded content, managing your networks, posting messages, tagging content, taking advantage of promotions, responding to surveys, or subscribing to our newsletters or other mailing lists. Once a User, you may provide additional information as a part of your profile describing yourself and your preferences. Providing additional information beyond what is required is entirely optional, but enables you to better identify yourself and better use our applications and services.
Information about your Contacts:
Mobile Device information:
Due to communication standards on mobile devices, any time you use your mobile browser to visit the Company’s Site or Service, we record certain information that your web browser or device sends. This information contains information about your device (such as device manufacturer’s name, device model number, operating system of the device, carrier network, etc.). All information collected about your device is used solely for customer support purposes and to provide you with the best possible service. This information is not sold to device manufacturers, network operators or any third party for any commercial gain.
Cookies & Log Files:
Due to the communications standards on the Internet, when you visit the Company’s Sites, our servers automatically record certain information that your web browser and or device sends whenever you access any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, platform type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser. This information is used to analyze overall trends to help us improve the service, but is not linked to personally identifiable information in any way.
The Company’s Sites and Service use your personally identifiable information and location information to operate, maintain and provide you with the features and functionality of the application and keep you informed of current and upcoming availability and functionality.
We do not use your mobile number, email address or other personally identifiable information or location information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-out of at your choosing. We may, however, use your mobile number, email address and/or location information without further consent for non-marketing or administrative purposes (such as notifying you of major Company Site and/or Service changes or for customer service purposes).
We use both your personally identifiable information and certain non-personally identifiable information (such as anonymous User usage data, cookies, IP address, browser type, clickstream data, aggregated data, etc.) to improve the overall quality and design The Company’s Sites and Service and to create new features, promotions, functionality, and services by storing and analyzing preferences and trends.
- Remember information so that you will not have to re-enter it during your current or future visits to The Company’s Sites and Service
- Provide custom, personalized content and information
- Monitor the effectiveness of our marketing campaigns
- Monitor aggregate metrics
We do share non-personally identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, aggregated data, etc.) with interested third parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on The Company’s Sites and Services.
We may release personally identifiable information and/or non-personally identifiable information if required to do so by law, or if we in good faith believe that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or respond to a court order, subpoena, search warrant, exercise our legal rights or defend against legal claims.
We also reserve the right to disclose personally identifiable information and/or non-personally identifiable information that the Company believes, in good faith, is appropriate or necessary to enforce our Hosted Services Agreement, take precautions against liability, to investigate and defend itself against any third party claims or allegations, to assist government or enforcement agencies, to protect the security or integrity of our website and to protect the rights, property, or personal safety of the Company, our Users or others.
Communications between Users: Many messages you initiate through the Company’s Sites or Services (such as an invitation sent to a guest), will list your name, email address or mobile number. Messages you initiate may also provide aggregate information about your network (for instance how many people are in your network), but will never list the people to whom you are directly connected.
Our Commitment to Security
We take security very seriously. First, we focus significant time and resources to ensure that customer accounts and information are not misused by Company employees. A limited set of employees is authorized to access customer accounts, they are educated about the importance of maintaining customer privacy, and their access to customer accounts is logged and audited. Our employees are also contractually required to access accounts and log data only for quality, security, audit, and other internal business purposes. Additionally, we use commercially reasonable physical, managerial and technical safeguards to preserve the integrity and security of your information. We implement technology and procedures to try to make sure that external parties cannot access or modify users’ personal information on our servers. These technologies and procedures include industry standard methods, like communicating over secure socket layer (SSL), as well as our own proprietary methods. Additionally, private information can be accessed only by providing your password.
We cannot ensure or warrant the security of any information you transmit to the Company over the public networks. Once we receive your information, the Company makes commercially reasonable efforts to ensure the security of our systems.
If the Company learns of a security system breach, we may attempt to notify you electronically so that you can take appropriate protective steps. The Company may post a notice on the Company’s Sites and in our Services if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Questions or Comments
Visual Mobile Technologies, Inc.
500 Wall Street, Suite A
Auburn, CA 95603
Effective Date: January 01, 2014
Updated Date: June 05, 2016