There are potentially an infinite number of industry solutions for vMobile. Here are a few Use Cases:
Manage properties more effectively. Visual Verification of conditions, situations and work performed. Vendors support invoices with categorized images/video. Visual audit trail of all processes. Improve predictive & preventative Maintenance.
Subject Matter Experts support field personnel with an ability to see and hear the problem. Live streaming video, recorded video and captured images improve first-call-resolution and time-to-resolution metrics. Reduce training time, improve quality control and mitigate liability. Cloud-stored content becomes an on-demand support resource and knowledge-base.
Manufacturers can mine vMobile data captured and archived by internal field personnel, vendors, customers and sub-contractors to identify trending support issues and facilitate root cause analysis.
Job and project management is enhanced with the ability to engage in a live streaming video session with on-site personnel sharing images and video captured with a mobile device. Vendors and sub-contractors visually document work performed improving remote validation and accountability. Mitigate liability exposure. Reduce the number of unnecessary field trips.
The cost of a late departure is enormous. High cap-ex equipment often requires maintenance or repairs in remote locations or, a quick turn-around locally. Maintenance Operations, in-flight crews and MRO teams use vMobile to extend a Subject Matter Expert’s visibility into the field, more rapidly resolving issues contributing to improved equipment up-time, on-time departures and customer satisfaction.
According to the Coalition Against Insurance Fraud: “Conservatively, fraud steals $80 Billion a year across all lines of insurance.” With vMobile, claims can be visually documented the moment they are reported. An insured customer can stream live video with claims specialists who “see” the damage, capturing images and recording video documenting conditions within moments after the event decreasing the chance for fraud.
Fire Marshals document code violations then remotely inspect and approve modifications saving time and expense. Live video from the front-line of an event improves dispatch’s understanding of on-site conditions. Paramedics share images and video with medical professionals and trauma centers.
Project Managers and experts, from multiple locations, use vMobile to collaborate with on-site teams using live streaming video, image capture and video recording for updates, important decisions and problem resolution.
Oil and Gas
The nature of Oil and Gas has teams working remotely in extreme environments with high cap-ex equipment. Use vMobile to consult with experts around the globe streaming live video. Capture images & video to evidence on-site conditions, inspect and validate work performed and mitigate liability.